Latest news

  • Christmas Party

    2nd December 2015

    Can you help us to create positive and happy memories for the women and children staying in our refuge?

    We want to give them a Christmas party to remember but we are desperate for donations to buy the party food.  If you can help us by making a small donation we would be very grateful.




  • “Lets Get Knowsley Talking”

    21st October 2015

    Our exciting White Ribbon event on 1st December at The First Step Centre.  It’s going to be a great day, three lively discussion groups: ‘Listen don’t label’, ‘Challenging the perpetrator’, and ‘Behind the headlines’.  We are anticipating a huge response to this event, places are limited so you need to book … more information here

  • Recruiting now

    8th October 2015

    We currently have vacancies for:  InPACT Programme Manager, Integrated Partner Service Worker and Refuge Worker.
    For more information click here: 

  • Thank you QVC

    28th August 2015

    Many thanks to our friends at QVC who have just given us a brand new single bed mattress.  This will be very useful when a family are leaving refuge and setting up a new home.

  • Big “Thank You” to Procter and Gamble

    28th August 2015

    Procter and Gamble have been very generous with their donations to people who use our services and we would like to say a big “thank you” for everything we have been given.

    When women enter refuge they often don’t have anything so we try to help out with emergency toiletry and cleaning packs for each family – as ever the cost of doing this is always a factor.  Thanks to Procter and Gamble these packs will now be readily available.  Pictured is a small selection of the items they have recently given us, their donation will be put to good use and is very much appreciated.

    Our refuge manager with some of the donated items from P&G

    Some of the donated items from P&G

  • Big “Thank You” to Barclaycard

    28th August 2015

    We would like to say a big “thank you” to the staff at Barclaycard who generously raised £250 for us, which was then match funded by Barclaycard.  The £500 has enabled us to put together 25 Resettlement Packs (example pictured) to give to families as they leave refuge.  The cost of setting up a new home can be huge, especially on a fixed income.  Thanks to the help from Barclaycard we can now offer  a helping hand when women are setting up their new homes.

    Some of the staff from Barclaycard

    Some of the staff from Barclaycard


    A typical Resettlement Pack

    A typical Resettlement Pack

  • Recruiting for Trustees

    28th August 2015

  • Funding News

    17th August 2015

    The First Step is delighted to announce the Mayor of Knowsley has chosen us to be one of the charities she will support during her year in office.

    Throughout the year there will be a series of fundraising events in and around the borough, ranging from supermarket bag packs, tombolas and various social events.

    All money raised by the Mayor stays in Knowsley.

  • New Brand Launch!

    17th April 2015

    The First Step was formerly known as Knowsley Domestic Violence Support Services.

    Our Chair of Trustees announced the new brand at our AGM in December 2014 saying

    “We are excited to announce a new identity for the agency. KDVSS is no more – instead we are now ‘The First Step’ – a name that captures what is often the hardest part of engaging with us, but can also be the most important thing that we can provide – The First Step to Freedom from Domestic Abuse. As we look forward to the next stage of the agency’s life, we hope that you can work alongside us in enabling that First Step.”